The following guidelines help us provide timely, quality care to all patients.
Late Arrival • Patients are considered late if they have not arrived within 10 minutes of their scheduled appointment time. • Late arrivals may be rescheduled or may receive a reduced service, depending on provider availability.
Cancellation • Appointments must be canceled or rescheduled at least 24 hours in advance. • Late cancellations may result in a $35 fee.
Missed Appointment / No-Show • Missing an appointment without prior notice is considered a no-show. • No-shows may result in a $35 fee. • Repeated missed appointments may affect future scheduling.
Compassionate Exceptions We understand that unexpected situations happen. If you have an unusual circumstance, please contact our team. We are happy to work with you when possible.
Thank you for helping us serve all patients with care, respect, and punctuality.